Indie Tech Pay Support Page

Frequently Asked Questions

If you’d like your donation to be considered a charitable donation for tax purposes, you can use our tax-deductible donation online option here or above. We recommend this for amounts greater than $500.

All payments are processed through Stripe. Stripe is a PCI Service Provider Level 1, which is the highest grade of payment processing security. All credit card information is encrypted, sent directly to Stripe and is never sent to our website server. This means that we are PCI compliant and any breach of our website won’t result in stolen credit card information. Learn more here.

If you would like to cancel your recurring donation, please login into Stripe here.

If you would like to update your credit card, please log into Stripe here.

Get in touch by selecting “Customer Service” on our contact page.

Donor Transparency & Supporters

Our growing organization makes public all donations of $5,000 or more. Accepting financial support does not mean we endorse donors or their products, services or opinions. Austin Vida has received more than $5,000 in support from the following individuals and grantmaking organizations:

  • Press Forward
  • Institute of Nonprofit News
  • Indiegraf
  • Tiny News Collective
  • LION Publishers
  • Google News Initiative